Faq's
Welcome to the VESTIZIO FAQ page! Here, we’ve compiled answers to some common questions. If you need further assistance, feel free to reach out!
1. What is VESTIZIO?
VESTIZIO is your go-to online destination for stylish clothing in the UK. We offer a curated selection of high-quality apparel for men and women, designed to help you express your unique style.
2. How do I place an order?
Simply browse our collection, select your desired items, choose your size, and add them to your cart. When you’re ready, proceed to checkout and follow the prompts to complete your order.
3. What payment methods do you accept?
We accept various payment methods, including credit and debit cards, as well as PayPal, ensuring a secure and convenient shopping experience.
4. How long does order processing take?
Orders are processed within 1-3 business days. You will receive a confirmation email once your order is shipped.
5. What is your shipping policy?
We offer Free Shipping on all orders within the United Kingdom. Delivery typically takes 4-7 business days, resulting in a total delivery time of 5-10 business days.
6. Do you ship internationally?
Currently, we only ship within the United Kingdom.
7. What is your return policy?
We want you to be happy with your purchase! Please refer to our Return Policy for detailed information on how to initiate a return or exchange.
8. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately at support@vestizio.shop or call us at +44 7360 250563. We’ll work quickly to resolve the issue.
9. How can I contact customer support?
Our customer support team is available Monday to Friday, from 08:00 am to 06:00 pm. You can reach us via email at support@vestizio.shop or by phone at +44 7360 250563.
10. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can make adjustments if your order hasn’t already been processed.
Thank you for choosing VESTIZIO! We’re here to help you with any other questions you may have.